Cortana prompts me to sign in, but then Windows says I can’t!

I’ve been prompted to sign in by Cortana a couple times, but then Windows tells me that I need to change my age! I am part of a family. Would that be the cause?



In regards with your query, what I can suggest is for you to check your account with Check to see if the age listed on your account is already on the legal age.

Let us know how it goes.


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