BSOD caused by hal.dll and ntoskernal.exe

Hi,

it’s been months that i keep having BSoD while I play games, I reinstalled all my softwares (also a total format and reinstall of windows 10), I verified all the drivers I could think of and also tried to use th GPU integrated in my MB to make sure it wasn’t a GPU problem: it keeps casually happen; sometime it goes on for days while I play heavy games without BSoD and then BLAM! all goes blue while I was playng an old game from 200x (last time was with NWN2, so you know what I mean).

I fear there may be problems about the harware of my MB, but I’d like to be sure before buying another one.

My minidumps can be foun there: 

https://1drv.ms/f/s!As6rBqB0tP5kg3Py0pjf-mswpaXQ

Solution

Please run the Windows Update troubleshooter and see if it fixes the issue:
1. Select the keyboard shortcut
Win+S.
2. Type “Troubleshooting” without the quotes and press the ENTER key.
3. Click View All.
4. Click System and Security.

5. Right click Windows Update,select Run as an Administrator, click Advanced and, if necessary, check the box before Apply repairs automatically in the next window and click Next.
6.Click the Close button to finish troubleshooting or View detailed information to see more information about the results.

 

Please provide details of anything not fixed.

 

Update the Realtek PCIe GBE Family Controller  to version 10.012:

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

 

Please upload to your OneDrive and share with everyone a copy of your System log filefrom your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.

 

To access the System log select the keyboard shortcut Win+R, type eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

 

Please download Speccy and upload a copy of the report it produces to OneDrive. To obtain a report select File, Save as Text file. It helps to obtain the report at a time when the system is under pressure and temperatures may be higher than normal

http://www.piriform.com/docs/speccy/using-speccy

0 Comments

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