Xbox enforcement problems

My Xbox one said I have parties/chat blocked and that it’s an enforcement problem but, I speculate that my cosole has a virus. Anyway how would I fix both problems?

(I had to pick a category but, no category matched my problem)

Moved from Internet Explorer



To check if your Xbox One has a virus, we recommend that you contact our Xbox chat support on this link.

Regarding with the communication ban on your account, you may submit a case review to the Enforcement Team.



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