Windows 7 64bit corrupted, no backup, no repair disk, no recovery set, no image saved,

My granddaughters ASUS K53E Laptop (purch about 2010) with Win7 64 (Home?) stopped working and wasn’t used for 2 yrs or so.  Didn’t register it, no recovery or repair set, no image or backup.  Needs it now – hard drive was full with games and a couple viruses.  I freed space and got rid of viruses.

Windows update had automatically downloaded about 150 updates – it wouldn’t let me select to install only some, so they all began to install, almost done when windows crashed and couldn’t even get a DOS prompt.  No setup option for recovery worked.

I used my Son’s Win7 64bit Pro disk (came with his HP ProBook) to install Windows, and found all the ASUS drivers from ASUS.com.  But now I can’t activate Windows.  I tried the license key from the ASUS sticker (for Win 7 64 Home/Premium(?)) no dice.  Tried the key for my son’s Win7 64 Pro disk and no dice.

She paid for a Windows 7 license when she bought the ASUS K53E.  Single mom at 30, she is going back to school and broke.

Is there any way she can activate this Windows7, or some other way to get an operating system short of $130 purchase?

Thanks.     n

Solution

You have the wrong edition installed and you used an HP Reinstall disc. You need to specifically download and reinstall Windows 7 Home Premium 64 bit.

For the past 5 years Microsoft made it quite easy for users of the Windows 7 operating system to obtain reinstall media. If you lost your retail installation disc or recovery media; either it was damaged or faulty; you could download a copy of the edition you have a license for from an affiliate website named Digital River. Most recently, Microsoft ended availability of reinstall media which you could download as a .ISO file from Digital River, which is a digital replica of a optical disc.

This was especially handy for persons who could not easily obtain recovery media from the manufacturer, did not want to pay the cost required to obtain it or preferred a clean configuration without the manufacturers bundled software or even a non-functional recovery partition. It was easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download any appropriate drivers from the manufacturers website.

Since this option is no longer available, what are your options? See article for details:

How to: What are my options for obtaining Windows 7 reinstall media?

Make sure to scroll down and read the section:

What to do if you cannot get recovery media from your manufacturer, refuse to use or purchase it or the Microsoft Software Recovery Website is not working?

If you can't get that edition, you might want to consider switching to Windows 10 Home 64 bit:

How to download official Windows 10 ISO files

then

How to: Perform a clean install of Windows 10

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